Frequently Asked Questions

Find answers to common questions about 2DSlice. If you don't find what you're looking for, please feel free to contact us.

How do I create an account on 2DSlice? +

Creating an account is simple. Click on the "Sign Up" button in the header, provide your email address, and follow the verification process. Once verified, you can set up your username and start sharing your landscape photography. All accounts require a subscription to post and interact with the platform.

What image formats and sizes are supported? +

We support the standard JPEG/JPG image format. Basic Subscription allows file sizes up to 5MB per image and resolution up to 4K. Pro subscription allows file sizes up to 10MB per image and no resulution limit. We recommend uploading high-quality images for the best viewing experience.

When I try to upload a photo on my mobile phone, I cannot see all the photos I have! +

We only support jpeg/jpg format photographs. Your phone camera maybe saving photos in a newer HEIC format. These photos will not be visible when you try to select a photo. These photos are not supported by all the browsers and hence we do not support them. You can use a free application like Snapseed to edit and save the photos in jpeg format. Then you will be able to see and upload them.

Can I delete my account and all my data? +

Yes, absolutely. Your privacy is important to us. You can delete your account and all associated data at any time through your account settings. Once deleted, all your posts, images, and personal information will be permanently removed from our servers. This action cannot be undone, so please make sure you want to proceed before confirming the deletion.

Why does 2DSlice require a paid subscription? +

We believe that a sustainable platform cannot be truly free without compromising user privacy or experience. Unlike platforms that monetize through advertising or selling user data, 2DSlice is funded solely through subscriptions. This ensures we can maintain our commitment to privacy, no advertisements, and a clean, distraction-free experience. Our pricing is designed to be fair and sustainable for the long term. You can learn more about our approach on our About Us page.

Why are the storage quotas for RAW backups different? +

RAW backups are part of your personal archive—only you can access and restore those files—while edited photographs and exports are delivered to every visitor who views your gallery. Because public-facing files generate ongoing bandwidth charges, a significant share of our storage costs comes from the data transfer, not just the disks. We allocate higher quotas for RAW-only vaults so your private originals remain safe, and tighter limits on shared assets so we can keep delivery costs predictable for everyone.